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FAQS

Where can I buy tickets?
What types of tickets are available?
Are tickets personalised?
Can I change the name on my ticket if I can’t attend?
Will there be a box office at the venue?
Do I need to print my ticket?
What documents do I need to enter the festival?
Can I get a refund if I can’t attend?
Can children attend the festival?
Do children need a ticket?
Any recommendations for families with young children?
Will there be specific activities for children?
Is the venue accessible for people with reduced mobility?
Are there ramps or lifts at the venue?
Can I bring my guide dog?
What are the festival opening hours?
Can I leave and re-enter the venue?
Will there be activities beyond concerts?
How do I collect my wristband?
What happens if I lose or damage my wristband?
What payment methods are accepted inside the festival?
Will there be cash machines at the venue?
Can I bring food or drink into the venue?
Will alcohol be served at the festival?
Will there be traditional British food?
What items are not allowed at the festival?
Can I bring my camera?
Will there be a cloakroom?
Can I bring an umbrella or parasol?
Will there be rest areas at the festival?
Where can I find the concert schedule?
How can I contact the organisers if I have more questions?
Will there be medical services on-site?
What security measures will be in place at the festival?

BRIT UNDER FEST

The First Festival of New British Trends in Music and Art in Barcelona

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